If something doesn't quite meet your needs, we offer a 14-day returns policy. We will ask you to send item back to us and give you a credit for the part (providing it's in resalable condition and the item was not a specially ordered item). Specially ordered items are non returnable as we don’t stock them. Incorrectly ordered items may also incur a 20% restocking fee.

Your item must not have been used or fitted and it must be in the original packaging, otherwise a refund cannot be given. PCB’s are non returnable items.

If the item is faulty or defective then we're really sorry. Return it to us within 14 days in the condition you received it and we'll arrange a refund or for a replacement part to be sent to you.

How to return your goods?
The best and easiest way to request return and refund is by following this steps:

1. Log in to your account.
2. Choose "Return Item" option from the menu on the left.
3. Should this option be unavailable for you (in case of special order items or it has been more than 14 days since the day you purchased the item) please use contact us form although we don’t usually accept items being returned after the 14 days pass.

Return of Goods Policy
Do not return Goods to us without following the steps below. We will not be liable for any Goods returned to us that do not follow this procedure.
1. You have a statutory duty to take reasonable care of the Goods whilst they are in your possession and up until the time when the Goods are physically returned to us. Notwithstanding any rights you have as a "consumer" under the Consumer Protection (Distance Selling) Regulations 2000 ("The Regulations") in relation to cancellation of an order or returning Goods to us, if any damage is caused to the Goods whilst they are in your possession, we may have a claim against you for breach of that statutory duty.
2. Before returning any Goods to us we request that you contact us in writing or by e-mail at to inform us that Goods are being returned and to obtain a return reference number.
3. In returning the Goods to us we request that you comply with the following requirements:
3.1. You state your original order reference number on any correspondence sent with the returned Goods to assist us in dealing with any refund efficiently;
3.2. Return all the original packaging where possible to do so;
3.3. Ensure that the Goods are packaged securely taking all measures where possible to prevent damage in transit;
3.4. On the outside of the parcel packaging, clearly mark the returns reference number and our postal address.

For example: Returns Reference Number 123456789
Company Name
Random Street
City
POST CODE
3.5. Under no circumstances write on the packaging of the parts.
4. Except where otherwise agreed, you are responsible for returning the Goods to us. We ask that you please ensure that you obtain adequate proof of delivery as we will not be liable for any Goods that are lost or damaged in transit.
5. Where Goods have been damaged whilst in your possession we shall not be obliged to accept the return of those Goods. In such circumstances, we will notify you that the Goods are available for re-collection or re-delivery for which you shall be liable for any reasonable delivery charges incurred.
6. We shall inspect all Goods that are returned and should we deem the complaint for damaged or faulty Goods to be unjustified, we will inform you of the reasons for our decision and either notify you that the Goods are ready for collection or arrange for them to be re-delivered to you.
7. Where we accept the return of the Goods, we will provide you with either replacement Goods or a full or partial refund. Any refund will be repaid or credited within 30 days of being notified of your intention to cancel.